Return Policy: Returns
Should your items arrive and you are displeased with your purchase, please contact us at hohner@hot.co.za with a photo of the product. Each return request is considered on a case by case scenario. After we have been in touch with you, you will need to return/send the products back to us, at your own expense, within 7 working days of the date of purchase. All items need to be returned unused and in their original packaging. Unfortunately, custom orders cannot be refunded and/or exchanged, due to the nature of the specific order.
